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Keyshot Viewer showing blank screen
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Topic: Keyshot Viewer showing blank screen (Read 4541 times)
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nirmall
Newbie
Posts: 11
Keyshot Viewer showing blank screen
«
on:
August 26, 2019, 05:57:12 am »
Hi, i have received a keyshot file from my designer, he has asked me to open it in keyshot viewer.
I download the viewer and opened the file, but it shows a blank screen,can anyone help me with this.
Regards
«
Last Edit: September 11, 2019, 01:30:04 pm by Bruno F
»
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Bruno F
KeyShot Support
Full Member
Posts: 169
Re: Keyshot Viewer showing blank screen
«
Reply #1 on:
August 27, 2019, 09:18:57 am »
Hello Nirmall,
Thank you for posting this topic. To better assist you, I'll need to gather additional information:
1. What is the file extension of the file that you are attempting to open in KeyShot Viewer?
2. Which version of the KeyShot Viewer do you have?
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