Started by smalldogstudio, November 25, 2020, 07:34:56 AM
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Quote from: andy.engelkemier on December 05, 2020, 05:52:03 PMNotice he said responsive, not helpful. lolReminds me of when sprint had really good response time at one point, but when you said something like, "my cell phone isn't working" the person's response was "Oh no, what are you going to do?" Thanks for answering the phone quickly, but that's really not helping.
Quote from: Erik Williams on December 07, 2020, 01:10:30 AMWhat error messages if any are you receiving when the scene crashes?Can you make a copy of your crash logs and send them to [email protected]? A representative will go over the information and see if we can determine what is causing this issue.
QuoteI found a bug that affected my workflow in version 9. I reported it in that forum. They followed up shortly after, confirming that it was a bug and said it would be addressed in the next version. When 10 was released, it was the first thing I checked. It was fixed. I'd call that responsive and helpful.
QuoteThe GPU issues were never resolved - the response was fixed in v10.xxx beta - but they aren't for me unfortunately.