render pixel error

Started by Morgan, June 16, 2021, 02:08:21 AM

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Morgan

Greetings to all,

maybe someone has a solution, since the update I always have a rendering error in the same place,
but the mesh is free of any defects and has no seam there.

Best regards





Niko Planke

Hello Morgan,

based on the images you provided it is really hard to determine what the cause could be.
To provide a solution for you, closer investigation using the file showing the issue will be required.

I suggest you contact support@luxion.com, and provide a sample file showing the issue.
Also make sure to provide detailed steps to reproduce the issue.

Morgan

Hello Niko Planke,

thank you for your efforts. I'll do that, can you tell me what support would like KSP and or the Zbrush file?
The flaw also shows up on the sculpture's other site, but the ZBrush Mesh is flawless on both sides.

Niko Planke

Hello Morgan,

I would suggest to provide both ksp and original Zbrush file.
Also make sure to provide ZBrsush and Zbrush bridge version.

You can send them via WeTransfer