Author Topic: Unable to render in GPU Mode.  (Read 2341 times)

0 Members and 1 Guest are viewing this topic.

Offline brahmzxc

Unable to render in GPU Mode.
« on: July 04, 2021, 01:25:54 am »
While I was trying to render in GPU mode. I got this error. I have attached the screenshot of the log box.
Please help me. Thanks.

Offline INNEO_MWo

  • Hero Member
  • *****
  • Posts: 1257
  • Total likes: 72
  • Senior Technical Consultant @ INNEO (Germany)
    • german KeyShot page from INNEO Solutions
Re: Unable to render in GPU Mode.
« Reply #1 on: July 04, 2021, 05:00:18 am »
Not sure if this card is supported. In case that GPU with this card may work, check the driver. See all necessary details in the manual.


Written in short form on a mobile device.


CheerEO
Marco

Offline brahmzxc

Re: Unable to render in GPU Mode.
« Reply #2 on: July 04, 2021, 07:32:24 am »
This GPU works fine. I have rendered many files. It was working till yesterday. Today I updated the drivers I guess that might have caused the issue.

Offline INNEO_MWo

  • Hero Member
  • *****
  • Posts: 1257
  • Total likes: 72
  • Senior Technical Consultant @ INNEO (Germany)
    • german KeyShot page from INNEO Solutions
Re: Unable to render in GPU Mode.
« Reply #3 on: July 04, 2021, 08:34:35 am »
The manual has listed the supported driver version. My experiences in the past years taught me, not using a newer driver (because it's available) if all programs are running well.

Offline brahmzxc

Re: Unable to render in GPU Mode.
« Reply #4 on: July 04, 2021, 09:00:18 am »
Yes I totally agree with you. Hopefully I have learnt something today and won't repeat it in future.
Thanks for your support.

Offline INNEO_MWo

  • Hero Member
  • *****
  • Posts: 1257
  • Total likes: 72
  • Senior Technical Consultant @ INNEO (Germany)
    • german KeyShot page from INNEO Solutions
Re: Unable to render in GPU Mode.
« Reply #5 on: July 04, 2021, 12:11:24 pm »
Hope for the best. Every solved problem makes us smarter but didn’t prevent for the next. It just sharpen the eye.

Offline Niko Planke

  • Software Tester
  • Global Moderator
  • Full Member
  • *****
  • Posts: 144
  • Total likes: 10
  • QA-Lead, Luxion
Re: Unable to render in GPU Mode.
« Reply #6 on: July 05, 2021, 02:37:10 am »
Hello brahmzxc,

I assume you are not using 10.2?
Sadly the latest Nvidia driver version (471.11) appears to not be compatible with older versions of KeyShot and will cause that error when rendering.

For now the best option is to roll back to a previous version of the driver(e.g. 466.77or 462.59) or to update to 10.2 which do not have this issue.

Offline brahmzxc

Re: Unable to render in GPU Mode.
« Reply #7 on: July 08, 2021, 07:02:19 am »
Hello Niko. Thanks for your help. I updated my Keyshot to 10.2 and now the GPU render is working :). Yayyy!!!

Thanks a Ton !!!