Author Topic: Queue produces blank images  (Read 1577 times)

0 Members and 1 Guest are viewing this topic.

Offline schinken

Queue produces blank images
« on: December 23, 2021, 09:26:23 am »
Hey guys,

I have an issue with rendering via queue (in Keyshot 9.3). If I render one single image everything works fine. If I render the same image in queue I just get blank images with no content (at least it is fast :) ). Any ideas?

Offline schinken

Re: Queue produces blank images
« Reply #1 on: December 24, 2021, 02:01:37 am »
Just upgraded to keyshot 10 and the problem is still there :(

Offline INNEO_MWo

  • Hero Member
  • *****
  • Posts: 1327
  • Total likes: 85
  • Senior Technical Consultant @ INNEO (Germany)
    • german KeyShot page from INNEO Solutions
Re: Queue produces blank images
« Reply #2 on: December 24, 2021, 02:55:59 am »
Any OS restrictions in the scenes folder?

Offline schinken

Re: Queue produces blank images
« Reply #3 on: December 25, 2021, 07:31:07 am »
Any OS restrictions in the scenes folder?


no, I just checked. In fact it works fine with most scenes. but with that one scene (it is a product with fuzz material) queue doesn't work...

Offline Erik Williams

Re: Queue produces blank images
« Reply #4 on: December 29, 2021, 12:38:11 am »
Hello,

The one scene you are having issues with in the queue, is it a configuration and/or containing multiple model sets?
Are you rendering in GPU mode?
If so, can you confirm you are using the latest drivers available?

Please let us know when you have a moment.

Best Regards,

Erik Williams
Luxion Customer Support

Offline schinken

Re: Queue produces blank images
« Reply #5 on: December 31, 2021, 01:07:31 am »
Hi Erik,

thanks a lot for the suggestion! I updated the GPU drivers and now queue works with this particular scene. 

Thanks!!

Offline sc4r4b

Re: Queue produces blank images
« Reply #6 on: February 16, 2022, 01:38:04 pm »
where you using an ortho camera by chance?