Impossible to login into support forum and support tickets not working anymore

Started by hve, April 26, 2022, 04:50:51 AM

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hve

Hello,

I can't access the support forum anymore (since a few weeks since my last post there which has been closed as I couldn't answer)

And when I create a support ticket I don't see anything no mail to confirm and no answers form Keyshot support, what's going on ?

thanks,

Hans

Will Gibbons


Justin A

Please give me your email address attached to the Support portal.
I will check to make sure nothing is blocked on our end.

hve

Quote from: Will Gibbons on April 26, 2022, 11:31:42 AM
Was it the regular support forum or the Beta forum you were on?

No it was the regular support forum Will thanks

hve

Quote from: Justin A on April 26, 2022, 11:59:45 AM
Please give me your email address attached to the Support portal.
I will check to make sure nothing is blocked on our end.

Thanks Justin I just sent you a PM with my email, thanks

hve