Author Topic: Impossible to login into support forum and support tickets not working anymore  (Read 629 times)

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Offline hve

Hello,

I can't access the support forum anymore (since a few weeks since my last post there which has been closed as I couldn't answer)

And when I create a support ticket I don't see anything no mail to confirm and no answers form Keyshot support, what's going on ?

thanks,

Hans
« Last Edit: April 26, 2022, 03:26:46 pm by hve »

Offline Will Gibbons

Was it the regular support forum or the Beta forum you were on?

Offline Justin A

Please give me your email address attached to the Support portal.
I will check to make sure nothing is blocked on our end.

Offline hve

Was it the regular support forum or the Beta forum you were on?

No it was the regular support forum Will thanks

Offline hve

Please give me your email address attached to the Support portal.
I will check to make sure nothing is blocked on our end.

Thanks Justin I just sent you a PM with my email, thanks

Offline hve

Thanks for your help on this Justin, works now  :)