IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC

[Brian]

Hi there, I've been using Keyshot 2.3.2 on my iMac for a bit under Lion OS. It's been working fine with 2011 files and also some smaller 2012 files.
Recently a client has asked for a rendering of a large assembly from Solidworks 2012, they have supplied IGES and STEP 203 and 214. Every time I try and import the file it just comes up with an error:

"The imported geometry could not be interpreted..."

Can anyone help or offer an advice on this which doesn't end in buying a PC and buying another version of KS for windows! 

[KeyShot]

You may be using the old step importer. Try to click on advanced in the import menu, and uncheck the old importer to avoid this issue.

[KeyShot]

Also, you could download 3.2 which has several updates and improvements to the step & iges importers.
They are quite a bit faster as well.

[Brian]

I've tried importing but without using "use old importers" being checked. This fails immediately, and states... "Failed reading....(file name)"

It can't just be me who's experiencing this? Also, I know the files work as I asked my client to open them and check prior to sending them just in case it was an error their side.

Any other suggestions?

[guest84672]

Can you share the file? Send to [email protected]

[Brian]

I would but they are currently around 300mb big!

[guest84672]

Send it to us via keyshot.wetransfer.com.

[Brian]

Hi there,

Files have been sent as requested!

[guest84672]

We will look at it here shortly.