urgent: 3ds max plugin error :(

[pionier]

hi,

I installed plugin for 3ds max, exported scene to .bip file then keyshot pop-up but I get import error window with msg "unknown file format" , when I click OK nothing happened, scene is empty.

but when I open that file in keyshot, then is loading but looks like whole scene doesn't match what I have in 3ds max (scene is rotated in wrong way) and also seems like objects lost uvw

why is that?

I have 3ds max 2012 and Keyshot 3.2.29

thanks,
Peter

[guest84672]

I just tested it with yet a newer build, and that seems to work. We will post it shortly.

[pionier]

cool,

in the mean time strange thing happend 

in keyshot when I import .bip file - scene is rotate in wrong way, I import file again and scene is on the right place (?!)

so I deleted first group of models and left second - it's way around but seems to work.
but ... what doesn't work now is camera, when I switch to imported camera I see black screen... and still no uvw's

when imported scene as obj then is ok, I have uvw's

[pionier]

hi all,

I reinstalled (and did upgrade as well) keyshot and 3ds max plugin but still have the same problem, even with simple scene with teapot:

left - 3ds max
right - keyshot

object still don't have uvw's in keyshot :/

well, maybe I do something wrong but at the moment... time is ticking and I have to finish another watch for contest so I go for .obj format

[guest84672]

Are you talking about texture coordinates?

[pionier]

hi Thomas, yes I'm talking about texture coordinates.

[Bondra]

I also having this problem with "unknown file format". When opening the file from the File > Open it opens but without any textures applied from 3DS Max. How come? 

[guest84672]

What file format are you importing? 3DS?

[Bondra]

I've downloaded the 3DS plugin and choose the export in 3DS MAX and then choose Keyshot exporter in the droplist.

[guest84672]

Did you then import the bip file it generated?

[guest84672]

Ah - wait - what version of KeyShot are you running?

[Bondra]

Im running the latest 3.33.3

[guest84672]

Can you send me the max file so we can test here?

[qweqwi]

MAX 2013 and Keyshot don

[qweqwi]

KeyShot max and do not work well, the layers and textures really do not move from one program to another ... the result is totaly random