Black screen, I see my model only for a few sec, Please help me

[mwaczkowska]

Hi My problem is that when I load my model from Rhino i don't see it. The screen turns black, and only when click Scene- Models- i can see yellow lines around my model. No preview. I think i import files in proper way, "new material- new layer" and only solids, no surfaces.
Hope You will help becouse i have hope that I will make in this program renders for my diploma work. I have to admit that i hate v-ray
Well, maybe my computer is not strong enough to handle Keyshot 3?
I have dell studio 1555,
 Pentium Dual Core CPU T4200  2.GHZ
3 MB RAM
windows vista 32- bit

Thanks for help

[mwaczkowska]

I forget to add, that when i choose materials and click render, it renders.
But luck of preview, black screen makes it so hard!

[Chad Holton]

Hi,

What version of KeyShot 3 are you running? You can find this under Help>About.

[mwaczkowska]

Hi thanks for answer
Its KeyShot 3 0 78

[Chad Holton]

Here's a much newer version: http://keyshot.com/forum/index.php/topic,3887.0.html

After you update, test it out and let me know if it helps or not.

[mwaczkowska]

i didn't helped, i have unistalled keyshot and installed newest  version but the problem is still the same.

[Chad Holton]

Here's a few thing to try:

- Make sure you are running the latest driver for your video card
- Hit "H" to toggle the HUD
- Go into Edit>Preferences>Advanced and uncheck "Graphic effects"

Let me know how it goes.

[guest84672]

Also make sure that you have permission to access the content inside the KeyShot resources directory..

[mwaczkowska]

@ Chad Holton, I did what you sad and this change anything. My graphic card is ATI Mobility Radeon HD 4570

@Thomas Teger, Im not sure what you mean. I'm using trial version, and I have it since yesterday.

[Chad Holton]

Open KeyShot and then click on the library button at the bottom. Under the environment tab is it showing anything or is it empty?

[mwaczkowska]

it's not empty. I have different interiors, outdoors and studios. When I choose one, and try to grab it into black window where should be model i can't see it. But if i click "render",wait a while,  there is choosen environment, for example conference room on the rendered file.