Issues with Solidworks 2012 plugin

Started by ggroener, September 07, 2012, 01:21:35 PM

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ggroener

Our entire department has just upgraded to Solidworks 2012 today and we are having issues getting the Keyshot 2.3 plug in to be recognized as a new adding for Solidworks.  We are now unable to import Solidworks model to Keyshot until we get the plug-in to work.  Any tip on how to get Solidworks to find the plug-in would be helpful.

We have tried opening the .dll file in Solidworks with no success.
Obviously tried going to Tools>Add-Ins and checking the box, problem is the Keyshot plug-in does on show up.
Tried copying the .dll file to the Solidworks(2) program directory both the program folder and the Plug-in folder.

Please Advise... we have 16 seats of Keyshot that are inoperable.


guest84672


ggroener

Do you mean the Solidworks installer, or the Keyshot installer?  We have tried running a Manual install, as directed by Luxion Tech support, with no success.

guest84672

The plugin installer. Please make sure to run the installer as administrator.