Author Topic: 3.3.31 question  (Read 3471 times)

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Offline Speedster

3.3.31 question
« on: September 23, 2012, 05:03:15 pm »
Question re: 3.3.31

To get the new DuPont paints do we need to download the full install?  The update does not have the DuPont library.

Thanks!
Bill G

guest84672

  • Guest
Re: 3.3.31 question
« Reply #1 on: September 24, 2012, 02:45:13 pm »
Should be - I will check.

Offline Speedster

Re: 3.3.31 question
« Reply #2 on: September 25, 2012, 06:37:23 am »
Oops!  Just discovered the DuPont colors are included in the update.  They are in their own Library folder, not in the Paint folder.  Sorry about that!
Bill G

Offline Robb63

Re: 3.3.31 question
« Reply #3 on: September 25, 2012, 07:33:14 am »
I'm not seeing a DuPont list in mine. Just updated this morning to 3.3.33 (didn't see it in the last update either).

(Blurred names in the list are client names)

guest84672

  • Guest
Re: 3.3.31 question
« Reply #4 on: September 25, 2012, 10:46:45 am »
Did you guys move the location of your material folder by any chance?

Offline Robb63

Re: 3.3.31 question
« Reply #5 on: September 25, 2012, 10:56:41 am »
yes, I use a material folder on a 2nd hard drive

guest84672

  • Guest
Re: 3.3.31 question
« Reply #6 on: September 25, 2012, 11:06:43 am »
I wonder whether this has anything to do with it. Can you check and see whether KeyShot created a new material folder on you hard drive somewhere?

guest84672

  • Guest
Re: 3.3.31 question
« Reply #7 on: September 25, 2012, 12:02:52 pm »
Can you check the write permissions on the material folder?

Offline Robb63

Re: 3.3.31 question
« Reply #8 on: September 25, 2012, 12:12:35 pm »
Just checked, there was another folder named "keyshot 3" in my "keyshot 3" directory, and it was in a "material" folder inside there.

guest84672

  • Guest
Re: 3.3.31 question
« Reply #9 on: September 25, 2012, 01:05:13 pm »
Ok - we will check into this. So it there after all, just not in the right place.

Offline Robb63

Re: 3.3.31 question
« Reply #10 on: September 25, 2012, 02:55:22 pm »
yep, it's there just the wrong place.