3.3.31 question

Started by Speedster, September 23, 2012, 05:03:15 PM

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Speedster

Question re: 3.3.31

To get the new DuPont paints do we need to download the full install?  The update does not have the DuPont library.

Thanks!
Bill G

guest84672


Speedster

Oops!  Just discovered the DuPont colors are included in the update.  They are in their own Library folder, not in the Paint folder.  Sorry about that!
Bill G

Robb63

I'm not seeing a DuPont list in mine. Just updated this morning to 3.3.33 (didn't see it in the last update either).

(Blurred names in the list are client names)

guest84672

Did you guys move the location of your material folder by any chance?

Robb63

yes, I use a material folder on a 2nd hard drive

guest84672

I wonder whether this has anything to do with it. Can you check and see whether KeyShot created a new material folder on you hard drive somewhere?

guest84672

Can you check the write permissions on the material folder?

Robb63

Just checked, there was another folder named "keyshot 3" in my "keyshot 3" directory, and it was in a "material" folder inside there.

guest84672

Ok - we will check into this. So it there after all, just not in the right place.

Robb63

yep, it's there just the wrong place.