Some .Catpart not working

[captainmikou]

Hi Everybody !


First of all i'm French, so please apologize my mistakes.

Ok i have Keyshot 4.0.74.

I recently tried to import a Product from CATIA (V5R20) and it did not work.

So i tried to import the part of that product and every part were working except for 2.

And it is not necessarily the most complicated parts

Also note that i tried to turn those parts into .stp, and it worked...

An idea ?


Thanking you in advance,

Have a good day !

[guest84672]

In order for us to troubleshoot the issue please submit the file directly to support@luxion.com.

Thanks, Thomas

[captainmikou]

The file... You mean the catpart not working ?

[guest84672]

yes - ideally the whole assembly.

Thanks.

[Miracel300]

I am having the same problem, apparently some parts of my assembly make Keyshot 4.0 crash. What could I do to prevent this?

[guest84672]

Send me the file.