Where is my Mapping Tool?

[imfastrnu2]

I am having a problem with Keyshot 4.2.35. I click "mapping tool" but no mapping tool appears in the window. Anyone else have this problem?

[edwardo]

No, sorry, I'm still on v3. But nice les paul.... Like the two tone effect!

Ed

[imfastrnu2]

Here's the last render but I'm trying to get the numbers mapped on the knobs.

[Chad Holton]

Have you ever had the mapping tool show? You may need to update your video drivers.

[imfastrnu2]

no, it's never showed... I'll check to see if there's an updated driver. Thanks for the suggestion.

[alco3d]

I have the same problem. I am owner two version Keyshot (3,4) and when i worked with mapping tool into Keyshot 3 everything was fine, but after next starting i got problem with cellyndrical and others mapping tool. This tools just didn't display on screen. I checked KS 4 but noted the same problem too. Whats going on? How fix that?
And, yes i update video driver and reinstal both version, but nothing change.
Sorry for my English)

[alco3d]

Anyone from support can give me answer?

[thomasteger]

Did you zoom in too far? Try to zoom out. Also, are you on a Mac?

[alco3d]

No! When mapping tool is worked then on the bottom screen would be panel but i haven't that. Zooming doesn't help. I use Windows. May be other reason?
I notice: both version KS has that problem.

[alco3d]

Right now i reinstal KS3 but all the same....

[Bruno F]

I have tested this on the latest release and I am able to map labels normally.  The only way the mapping tool won't show for me is if I have some off-the-screen part linked by material to the rest on-screen parts.  Your image capture is cut off at the bottom.  Do you at least see the mapping tool's menu with the translate, rotate, scale, and position buttons?

[alco3d]

Nothing. Earlier it was, but now i lost this menu in both version in one time. I assumed that firewall blocks some KS  files , but after disabled nothing changed.

[alco3d]

Up.

[mcramblet]

I'm having this same issue. Version 4.3 on Windows. The mapping tool controls do not show up on the model when I click the mapping tools button. I have no controls to move, rotate, scale, etc., the labels on any mapping type that uses the mapping tool.

[mcramblet]

Here is a scene with only the sleeve showing that I'm trying to apply the label to. The mapping tool is clicked to enable the mapping controls, but nothing is visible.