why Safari does not load images from VR file Keyshot

[fario]

hello,

why Safari does not load images from VR file Keyshot?

thank you

Antoine

[fario]

Hello

Please, it's urgent.

Thanks

[Chad Holton]

Are the frames the make up the VR in the correct location?

[fario]

hello,

Thanks for your reply.

I have not changed the position of the files generated by Keyshot

Here my print screen.

Antoine

PS. very urgent please.

[thomasteger]

Can you share the whole folder so we can take a look?  Zip it and send to either Chad or myself.

Thanks,
Thomas

[fario]

Hello and thank you for your reply.

I can not give you this file because it is confidential.

What I can tell you is that I recalculated my RV JPG mode and now it's fine.

Cordially.