Latest Keyshot for Mac 5.1.57 not working right

Started by chippwalters, November 10, 2014, 09:51:24 PM

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chippwalters

I'm on Yosemite. When I render a queue, then leave the app to let it finish rendering, it hangs when I come back. All the menus are grayed out and it appears like there's some sort of dialog window open yet there is none I can find. This happens over and over. I can't even Command-Q to quit Keyshot. How do I revert back to a previous version so I can get work done?

thomasteger

I think the issue is that it opens the images on a separate desktop. Are you running KeyShot in full screen mode.

chippwalters

Thanks for your speedy reply. Nope. Not running it in full screen. And I have checked and re-checked each and every desktop. I did a test to see what would happen if I just WATCH the batch process. And sure enough, after processing, again all the menus were dimmed and there was no action to take other than just Force Quit. Hope you guys get this fixed soon.  :)

thomasteger

Hmm, this is odd. I can't reproduce it, but found some other potential issues. We will look into this and get to the bottom of it.