KeyShot Forum

Archive => Support Archive => Topic started by: Luke_G on December 03, 2015, 10:50:01 am

Title: Keyshot 6 crashes when assigning materials
Post by: Luke_G on December 03, 2015, 10:50:01 am
I just downloaded Keyshot 6 yesterday and got a chance to try it out today. Keyshot crashes every time I try to click and drag any material to a  surface. Any idea of what could be going on?

Platform / OS: Windows 7 64 Bit
KeyShot version: Keyshot 6
Modeling system, including version: Solidworks 2014
Steps to take to reproduce the problem: Open a part-try to click and drag any material to any surface---Crash
Title: Re: Keyshot 6 crashes when assigning materials
Post by: El Polo on December 07, 2015, 06:07:39 am
Hi,

Same way for me,

Platform / OS : W7 64 Bits
KS : V6
Modeling system : Creo 2 & 3
Same crash when I realize a material drag&drop

Computers + drag&drop :
DELL M6600 : KS6 works
DELL M6800 : KS6 crash

The question is : Which Windows parameter we have to change in order to correct this problem?
Title: Re: Keyshot 6 crashes when assigning materials
Post by: e_pod on December 09, 2015, 07:09:42 am
...hi dudes, had the same issue with my trial version.... uninstalled DELL BACKUP AND RECOVERY software and stuff worked perfectly... cheers
Title: Re: Keyshot 6 crashes when assigning materials
Post by: El Polo on December 15, 2015, 12:02:10 am
Hi e_pod,
I have uninstalled DELL RECOVERY AND BACKUP and the assigning works now !!
 thank you very much