KeyShot Forum

Technical discussions => Textures => Topic started by: hiep on March 08, 2011, 05:15:29 am

Title: Issues with Labeling under Windows 7 & Vista 64bit
Post by: hiep on March 08, 2011, 05:15:29 am
I am having a lot of troubles with the labeling after an update from 2.0 to 2.1 or 2.2 I also tried the newest: 2.2.45
If I want to put a label on a material, (*.png/*.tiff) it just doesnt show up. In the litte prewiev window of the Label it's also saying 'No image'. Although the labeling is working with *.jpgs and *.bmps. But I need the opacity of the pngs and tiffs.
Plz help.
Title: Re: Issues with Labeling under Windows 7 & Vista 64bit
Post by: Robb63 on March 08, 2011, 10:35:09 am
This happened to me yesterday too. A png file I had used the day before would no longer work as a label. It showed up as a yellow/black checkerboard on the part.
In Photoshop it is standard RGB
I re-saved it as a jpg and it worked.
Title: Re: Issues with Labeling under Windows 7 & Vista 64bit
Post by: guest84672 on March 08, 2011, 02:59:51 pm
Are you sure you are running 2.2.45? I just tried this and had no problems. Using 2.2.45 on Win 7 64bit and Mac OS X 10.6.
Title: Re: Issues with Labeling under Windows 7 & Vista 64bit
Post by: Robb63 on March 08, 2011, 03:08:30 pm
I am using 2.2.45 for sure. It only happened yesterday, and hasn't happened since.
Just tried the same .png file that wouldn't work yesterday, and it works fine today???

As long as it's working I guess there's no issue, just weird though!
Title: Re: Issues with Labeling under Windows 7 & Vista 64bit
Post by: chillout on May 13, 2011, 11:23:40 am
I've got just the same problem here. Trying to label with a tiff file. But it doesn't work :s
Title: Re: Issues with Labeling under Windows 7 & Vista 64bit
Post by: guest84672 on May 13, 2011, 11:46:08 am
Please update to 2.2.65.