Got a problem...
I use SolidWorks 2014 for most of my work, as my clients have not upgraded.
When I installed KeyShot 8.1.59, SolidWorks now crashes with import or update. I had (have) the SW>KS7 installed, and it worked fine before the new KeyShot update.
I downloaded and installed the SW>KS8 plugin (it sits side-by-side with the KS7 on the tool tray), and it still crashes. I know the update notice says it's for SW 15 to 19, which I have but don't use, but the 7, which worked before, and 8 plugins both crashes SolidWorks now.
I really depend on the Update feature.
Any clues?
Bill G
Hello Speedster,
Thank you for your post.
Could you please email us at support@luxion.com so we can share the latest version of the plugin with you to see if that fixes the issue you are seeing.
Quote from: Speedster on December 28, 2018, 10:53:55 AM
Got a problem...
I use SolidWorks 2014 for most of my work, as my clients have not upgraded.
When I installed KeyShot 8.1.59, SolidWorks now crashes with import or update. I had (have) the SW>KS7 installed, and it worked fine before the new KeyShot update.
I downloaded and installed the SW>KS8 plugin (it sits side-by-side with the KS7 on the tool tray), and it still crashes. I know the update notice says it's for SW 15 to 19, which I have but don't use, but the 7, which worked before, and 8 plugins both crashes SolidWorks now.
I really depend on the Update feature.
Any clues?
Bill G
SolidWorks crashes when exporting your models via the KeyShot plugin are often the result of unsupported data or errors in the data conversion. Luxion Inc, releases new plugin versions a couple times a year. I suggest staying up to date with the plugins for your KeyShot version.
Download Plugins (Latest Release) (https://www.keyshot.com/resources/downloads/plugins/)
Download Plugins (Older Versions) (https://www.keyshot.com/resources/downloads/previous-versions/)
If you find that the lastest plugin still fails for you, send us the assembly (and all contained parts) to support@luxion.com. In the meantime, you can import the assembly file or an exported STEP file directly into KeyShot. For details and additional workarounds, click here. (https://www.keyshot.com/forum/index.php?topic=24269.0)
Edit: There have been no replies to this post for more than two weeks, therefore, it has been locked.
If you still need help please open a new post.
Post closed by Luxion Support Team