KeyShot Forum

Archive => Bug and Crash Archive => Topic started by: Bruno F on April 15, 2019, 04:15:18 pm

Title: How to report bugs and crashes (please read prior to posting)
Post by: Bruno F on April 15, 2019, 04:15:18 pm
Please submit your bug and crash reports in the format shown below. Provide as much information and detail as possible.

1. Computer make and specs:
2. Exact KeyShot Version (e.g. 8.2.80)
3. CAD Software and version or year. (if applicable)
4. Step-by-Step instructions to re-create the issue you are seeing.
For example:
5. Screenshot(s) showing the issue that you are seeing.
6. CAD or KeyShot KSP file (File > Save Package) needed to reproduce the issue(if applicable).
7. Crash event log (crash issues only).
Thanks in advance!