Please submit your bug and crash reports in the format shown below. Provide as much information and detail as possible.
1. Computer make and specs:
- Windows/Mac OS Version
- Graphics Card Model
- Processor Model
2. Exact KeyShot Version (e.g. 8.2.80)
3. CAD Software and version or year. (if applicable)
4. Step-by-Step instructions to re-create the issue you are seeing.
For example:
- Open KeyShot Scene
- Go to Project, Camera and add a camera
- etc...
5. Screenshot(s) showing the issue that you are seeing.6. CAD or KeyShot KSP file (File > Save Package) needed to reproduce the issue(if applicable).
7. Crash event log (crash issues only).
- Press "windows-key+r"
- Type _eventvwr_ then
- Go to *windows logs->Application*
- Press "Save All Events As..."
Thanks in advance!