KeyShot Forum

Archive => Support Archive => Topic started by: alb.abra on November 25, 2019, 06:02:07 AM

Title: KS 7 license issues, Can´t find license, cant read new license file...
Post by: alb.abra on November 25, 2019, 06:02:07 AM
Hi,
I've been experiencing a lot of issues with my stndalone version of KeyShot 7 PRO today, It hasn't been able to launch at all without prompting for activation of the license, and upon re-entering all details, it sats that registration was completed, but the new *.lic file can't be read. I really need to get a few renders done but cant even open the software.
I've sent the issues and license request files e.g. to KeyShot, but I do not have the time to wait for a solution today,

Does anyone have an idea of what I can do to resolve the issue?

I have uninstalled and reinstalled the software aleady with no success.

Please, HELP ME!
Title: Re: KS 7 license issues, Can´t find license, cant read new license file...
Post by: Sune on December 03, 2019, 11:28:43 PM
If anyone is experiencing this issue as well it was solved by emailing a request file to license-at-luxion-dot-com

How To Create A Request File: