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Title: Support Portal - didn't receive registration mail
Post by: Mario Stockinger on February 14, 2020, 01:57:19 AM

I tried to register on the new support portal but i never got a registration mail with the password.
I then tried to reset the password but i never got the reset mail too...

In the support portal it says e-mail adress already taken.....

Title: Re: Support Portal - didn't receive registration mail
Post by: INNEO_MWo on February 16, 2020, 09:57:44 AM

Hello Mario.

I had the same problem. Finally solved it by trying to log in and used "forgot password" to set a new one.
Works for now.

Good luck!

Cheers
Marco

Title: Re: Support Portal - didn't receive registration mail
Post by: Mario Stockinger on February 17, 2020, 05:59:33 AM

i had the same idea - didn't work for me....

Title: Re: Support Portal - didn't receive registration mail
Post by: Justin A on February 19, 2020, 10:45:40 AM

Hello Mario,

Please email me direct at support@luxion.com with the username and Email address used and I will clear this up for you.

Thanks,
Justin

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Archive => Support Archive => Topic started by: Mario Stockinger on February 14, 2020, 01:57:19 AM