KeyShot Forum

Technical discussions => Animation => Topic started by: fario on December 21, 2011, 01:04:57 am

Title: Keyshot crashes after launching the preview
Post by: fario on December 21, 2011, 01:04:57 am
Hello,

Keyshot crashes after launching the preview.

see my demo.

On the demo, you can not see the wheel turn multicolored MAC, indicating a blockage.

Version 3.0.90

http://screencast.com/t/daBH2EdbR

Thanks

Antoine
Title: Re: Keyshot crashes after launching the preview
Post by: guest84672 on December 21, 2011, 06:19:44 am
I just tried this and it worked fine. Where are you saving the preview frames?
Title: Re: Keyshot crashes after launching the preview
Post by: fario on December 21, 2011, 06:56:48 am
desktop
Title: Re: Keyshot crashes after launching the preview
Post by: guest84672 on December 21, 2011, 03:09:45 pm
We will look into it. I noticed the bug that it actually doesn't save to the desktop. Could it be a permissions issue that it can't write the movie file for some reason?
Title: Re: Keyshot crashes after launching the preview
Post by: mkeymont on September 19, 2012, 09:27:21 am
FWIW, I have the same problem running 3.3.15... I don't output to the desktop though, dedicated folders...
 - Mike
Title: Re: Keyshot crashes after launching the preview
Post by: guest84672 on September 19, 2012, 05:31:40 pm
Did you check your write permissions?