KeyShot Forum

Technical discussions => Data Import => SketchUp => Topic started by: tibet on March 12, 2012, 11:37:05 am

Title: [SOLVED] nasty message during installation Keyshot 3 plugin for SU 8 pro
Post by: tibet on March 12, 2012, 11:37:05 am
hi,

i wonder, if anyone knows what does it mean ?

a very nasty message, which stop finishing installation of keyshot plugin for sketchup 8 pro .

thanks for any tips how to fix it.


note:

it says: setup has detected that this computer does not meet the requiremenets to install this software, and bla bla bla.

i have 508 GB free space, 6 GB ram, invidia geforce gtx 480 and win x64 ultimate.

is it not enough...? a very bad joke.

(http://i55.tinypic.com/e0s5xc.jpg)
Title: Re: nasty message during installation Keyshot 3 plugin for SU 8 pro :-(
Post by: Chad Holton on March 13, 2012, 07:10:23 am
Hi Tibet,

I sent you an email (to your hotmail address). Send an email to [email protected], if you did not receive it.
Title: Re: nasty message during installation Keyshot 3 plugin for SU 8 pro :-(
Post by: tibet on March 13, 2012, 10:14:08 am
hi chad, thanks for your quick answer.
unfortunately, hotmail blocks also any.exe files, so would you be good enough to to wrap it with winrar or winzip or
to resend to my another mail addresse i sent you please.
regards

--------------------------------------------------------------------------------------------------------------------------------

( reply recieved after five minutes )

wicked, you are faster than thought !
Thank you for providing fast and reliable service.
hope it brings good news :)
regards
Title: Re: nasty message during installation Keyshot 3 plugin for SU 8 pro :-(
Post by: tibet on March 13, 2012, 10:55:12 am
just testing...

installation (you sent me ) has been successful, but no keyshot icon in sketchup tools.

i have repeated it many times , problem persists.

keyshot rb is in the right plugin folder. 

I will try to reinstall SU on the weekend, and we will see

such a small step to success.
Title: Re: [SOLVED] nasty message during installation Keyshot 3 plugin for SU 8 pro
Post by: tibet on March 18, 2012, 02:07:25 am
(http://i55.tinypic.com/2qimzrp.jpg)

Winners !!

Thank you very much to Chad and Jeff for their perfect customer care !

first i thought, you met Harry Potter round the corner.

if you did so, please send him and his friends my best regards, because after update and reinstallation of sketchup 8 pro

everything start working like a charm.

god job guys ! cheers!