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KeyShot Forum

Archive => Support Archive => Topic started by: tamas on May 29, 2012, 03:32:30 AM

Title: Bug: information window not readable
Post by: tamas on May 29, 2012, 03:32:30 AM
I cannot read informations. After typing "H".
Title: Re: Bug: information window not readable
Post by: guest84672 on May 29, 2012, 06:28:19 AM
We are looking into this. Are you using an external monitor?
Title: Re: Bug: information window not readable
Post by: Bruno F on May 29, 2012, 11:16:58 AM
Does this also happen when you Toggle Pause (Shift + P)?  If so, you will want to install the latest OpenGL version and/or install the latest graphics card driver for your computer.  As stated in the requirements, Keyshot supports OpenGL 2.x and up.
Title: Re: Bug: information window not readable
Post by: tamas on May 29, 2012, 01:50:55 PM
This problem has started after the update for Keyshot 3.2 (from 3.1).
We use Nvidia cards with Windows XP 64bit. (same problem at home and in the office)
Title: Re: Bug: information window not readable
Post by: PhilippeV8 on September 04, 2012, 06:29:10 AM
No fix for this yet ?  Got the same problem.  It also shows on the "Pause" message that comes on when you pauze the program.
Title: Re: Bug: information window not readable
Post by: KeyShot on September 04, 2012, 02:22:21 PM
Can you uncheck the graphics effects option in preferences (under advanced) and see if that helps?
Title: Re: Bug: information window not readable
Post by: PhilippeV8 on September 04, 2012, 11:01:01 PM
Nope .. doesn't help .. even after rebooting KS.
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