KeyShot Forum

Technical discussions => Data Import => IGES and STEP => Topic started by: boogie on June 08, 2010, 03:24:29 PM

Title: strange ?
Post by: boogie on June 08, 2010, 03:24:29 PM
I can import iges files with 1.9 but 2 doesn't recognize the file, always error (mac version).

::)
Title: Re: strange ?
Post by: kenc on June 08, 2010, 09:14:12 PM
Also having import problems with the new mac version. Keyshot2 won't open any of my STEP files generated by Alibre 12.x... files that open fine in 1.9.x

Also, Keyshot2 completely messes up any of my IGES files (exported from Alibre 12.x, which also opened fine with 1.9.x)

I'm sticking with 1.9.x for now...  
Title: Re: strange ?
Post by: guest84672 on June 09, 2010, 04:44:52 PM
If you go under the preferences and uncheck "Use new importers" you will get the old importers back.

Any files you can share would help tremendously. Please send to support@luxion.com.

Thanks, Thomas
Title: Re: strange ?
Post by: kenc on June 09, 2010, 06:41:26 PM
"If you go under the preferences and uncheck "Use new importers" you will get the old importers back."

Nope. Now I just get a different error message. Every one of my IGES and STEP file imports are now met with:

"KeyShot discovered an error when importing this geometry. Please contact support@luxion.com"

Attached is a STEP file you can try. Opens fine in KS 1.9.x.



Title: Re: strange ?
Post by: guest84672 on June 10, 2010, 08:13:29 AM
Download again and install. We discovered a few missing libraries.

Thanks,
Thomas
Title: Re: strange ?
Post by: kenc on June 11, 2010, 11:02:32 AM
Quote from: Thomas Teger on June 10, 2010, 08:13:29 AM
Download again and install. We discovered a few missing libraries.

Beauty, that fixed it for me.

On a related note, is there a reason KS2 trial isn't saving preferences? Every time I start the KS2 trial, I have to go back into Preferences -> Importers and uncheck Use New Importers (beta).

Ken.
Title: Re: strange ?
Post by: JTrusty on June 11, 2010, 11:12:29 AM
QuoteEvery time I start the KS2 trial, I have to go back into Preferences -> Importers and uncheck Use New Importers (beta).

I don't think that problem is isolated to just the trial. I have the same issue with the full V2.0 Pro. :-\
Title: Re: strange ?
Post by: guest84672 on June 11, 2010, 04:16:24 PM
Yep - I noticed that some preferences don't get saved. Not all of them, though.