KeyShot Forum

Archive => Support Archive => Topic started by: red_orca on August 30, 2012, 04:39:50 PM

Title: Saving issue - Keyshot 3.3
Post by: red_orca on August 30, 2012, 04:39:50 PM
I've just updated to Keyshot 3.3 and am having an issue where Keyshot doesn't save changes in an existing .bip

Using save or save as and the existing filename will not save the changes I've made.
Saving as a new filename does.

What do you think - Keyshot issue or an issue with the server I'm saving to?

Title: Re: Saving issue - Keyshot 3.3
Post by: Brandon Davis on August 30, 2012, 08:15:56 PM
What are you saving the file as? (example.bip)

Was this *.bip created in 3.2, then brought into 3.3?
Title: Re: Saving issue - Keyshot 3.3
Post by: red_orca on August 30, 2012, 09:51:20 PM
I'm just using:
File> Save

Saving progress window flashes up for an instant but not long enough to show any progress. And the green bar doesn't just fill quickly.

And yes. File was originally created in whatever the most recent build was before the 3.3 update.
(3.2.whatever)


Seems to work ok if I use a file that's located on my actual PC rather than the server.
Title: Re: Saving issue - Keyshot 3.3
Post by: red_orca on August 30, 2012, 10:41:35 PM
It actually seems to be that the file will save normally once I've gotten the file to save under a different name to the original.

It was only working on my PC because I'd done a Save As and a new file name to get it there.

Title: Re: Saving issue - Keyshot 3.3
Post by: RocketNut on August 31, 2012, 07:34:04 AM
I have saving problems also. It saves up to 99% and there it sits with the green bar flashing like it's saving. Then I can not close KeyShot,have to use the task manager to close KeyShot.  ???
Title: Re: Saving issue - Keyshot 3.3
Post by: Brandon Davis on August 31, 2012, 01:30:22 PM
@ red_orca - Make sure on the server machine you have write permissions - this seems related to the server not KeyShot.

@RocketNut - Are you on the latest version of KeyShot? 3.3.15
Title: Re: Saving issue - Keyshot 3.3
Post by: RocketNut on September 01, 2012, 04:29:44 AM
Yes KeyShot just update and the bug is still present. I'm just wondering if it's my cad program not exporting properly.