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KeyShot Forum

Technical discussions => Data Import => SketchUp => Topic started by: cad-guy on July 21, 2010, 06:02:07 AM

Title: Error with demo and SketchUp
Post by: cad-guy on July 21, 2010, 06:02:07 AM
I have downloaded the demo and I want to use it with SketchUp but I am unable to import any models. I am using SketchUp 7 and I have even tried to save my models back to ver 6 but this did not help either. Any ideas?

TIA
Title: Re: Error with demo and SketchUp
Post by: guest84672 on July 21, 2010, 09:00:38 AM
Make sure you are running the latest version - you may need to re-install 2.0.46.
Title: Re: Error with demo and SketchUp
Post by: cad-guy on July 21, 2010, 09:43:41 AM
I tried that this morning and nothing has changed, still can't import a SU model.
Title: Re: Error with demo and SketchUp
Post by: quigley on July 21, 2010, 11:50:05 AM
Have you tried turning off the "use new importers" in preferences?

BTW SketchUp 7 imports fine here (Windows XP 32).
Title: Re: Error with demo and SketchUp
Post by: cad-guy on July 21, 2010, 12:55:37 PM
Thanks but that did not help.  :(
Title: Re: Error with demo and SketchUp
Post by: guest84672 on July 21, 2010, 03:22:12 PM
MAc or PC?
Title: Re: Error with demo and SketchUp
Post by: cad-guy on July 22, 2010, 12:10:24 PM
Quote from: Thomas Teger on July 21, 2010, 03:22:12 PM
MAc or PC?

PC, winXp 32-bit
SketchUp 7.1.6860
KeyShot 2.0.46

After the other posts I made a rectangle and tried to import that but it still did not work.
Title: Re: Error with demo and SketchUp
Post by: guest84672 on July 22, 2010, 03:05:17 PM
It could be a dll issue. Can you download and install the libraries from here:

http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en
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