A problem that I not understand...

[rafita]

Anyone can help me please?

Thank you
R

[Pasu]

I am not an expert, but I think that .dwg is only a 2d drawing file - you'll need a different file type for keyshot to open.  Hence your error 'no 3D data' - dwg is just a line drawing.   

Can you re-export your file from your 3d program as something else?  Iges, stp (step)?  Keyshot also opens many 3d programs native file formats, for example rhino and solidworks. 

[rafita]

thank u mate. I imported my 3Dmodel.dwg in max and then exported it in 3ds file. that's it

[KeyShot]

KeyShot can import .dwg files natively. If you can share your file with support we can take a look at it.

[rafita]

I don't belive that because I work just with AutoCAD and only in two time I had this problem. I don't know the problem (and I don't know what  you mean for .dwg file natively) but I think is a problem of solid connections.... fittings 3D basically.

[guest84672]

Can you please share the file so we can take a look?

[rafita]

I attached 3 dwg file. The real difference is between bracelet2 and bracelet3.
The bracelet2 don't work. The third work, but I try to cut the initial part of bracelet. So, I think that the problem is the different way of modeling in AutoCAD, or the different command... maybe.

Thank you for your attention.

PS: I can't post all the bracelet with all the parts because the design is not protected.