Catia Product files not getting imported in KS4

[Amod Gijare]

Hello,
       I am having a some problem with importing Catia V5 product files( .CATproduct) they just refuse to import it just crashes(appcrash).. using KS4
i would really grateful if someone can help me with this one.

[guest84672]

We already have some fixes for this in the next update, but if you could share an example then we can test this against our fixes.

[Amod Gijare]

Hii
   how do you want to send the file and just the CAtproduct file or with the CATpart link files also
and definitely looking forward for the updates
Thanks

[guest84672]

I need all the files. Please use wetransfer.keyshot.com to send. Please send to support@luxion.com.