KS 4.3 - drawing ripped apart SOLVED

[Helix]

KeyShot 4.3 pro - running on Win 7 64 bit - was working fine for a couple of weeks.
Since last week it rips apart all my drawings, even if i open older .bip datas.

I've reinstalled it several times -no change. Have you guys any ideas?

Screenshot below. Thanks!

This is how it looks like in HiCAD (Output is a .step data) - P1
After import a drawing the screen turns black -P2
When i change to the front view, it appears. But it's completely deformed und always black coloured - P3

[thomasteger]

What file format are you trying to import?

[Helix]

Usually .step data's. The weird thing is that it don't work just on this workstation. At all other PCs it works well.

[thomasteger]

Not sure what to tell you. Can you share an example so we can take a look?

[Helix]

I've installed KeyShot 5.1 now and it works fine.
No idea what the problem with 4.3 was, we worked the hole Weekend on it...