Cloud Textures not woking

[Thomas Thygesen]

OS : Win10
KeyShot : 5.0.99
Modeling system:  Solid Edge V8

After reinstalling Windows 10 and my modelling software/keyshot, textures are not working on materials downloaded from the Cloud. They worked perfectly before I reinstalled my machine. E.g, if I download "Viking Sand 40510" and apply it to a model, the resulting material is white (the texture is not fond). I have not altered the default keyshot folder structure. (when donwloading "Viking Sand 40510" an .mtl-file is placed in the ".\KeyShot 5\Downloads\Materials" folder and a texture .ktx-file is placed under ".\KeyShot 5\Textures".

Any ideas ?

[Chad Holton]

Not sure, the only thing that stands out is the version you're using. It is a bit old and a newer version available. Try going to Help>Check for updates... to acquire the latest.

[Thomas Thygesen]

Updating to latest version did the trick. Thanks.