Smoothing in KS

[bluenite]

When importing the model, some parts don't appear continuous, ie without soft transitions between faces-see attachment.
It must be probably set in a 3D modeler, or is it a some trick here?
It has to do with tesselation?
Thanks for any advice on the topic
Peter

[Chad Holton]

Hello,

What KeyShot version are you using exactly (e.g. 6.1.234)? Also, what modeling software created the file?

Chad

[bluenite]

hello Chad,
is it 5.2.10_64. Doesn't matter what version it is, did it all since v2. It's probably the setting and smoothing normals in 3d modeler. The problem is that they encounter more software. I use 3DSMax, but I have objects from Rhino, SketchUp, AutoCAD. So question is more on the type of file and the settings in these programs. Somewhere I saw that it is best for KS obj?

[Chad Holton]

Thanks for the info., Peter. Would you be able to share the native file, so we can take a look? If so, please send to: support@luxion.com

[bluenite]

Chad, thank you very much for your kind approach.
I sent an object to an email address. I'm concerned about the general smoothing settings, although each 3d sw it has different. Consecutive areas are not continuous, I do not understand why. This object is originally from 3dsMax in his native max format. I tried different export formats (obj, dae, 3ds, skp), but the result it is the same.
regards from Prague
Peter