Pixel aspect ratio changes

Started by sethcshort, February 03, 2017, 12:57:08 PM

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sethcshort

Hi,

We've got three people using Keyshot, and all of us have recently been encountering a bug where, when you open an existing file and go to render an image, the image comes out stretched or squished, even though it was rendering properly the last time we had the file open.

We've been able to get around this by going to the Image tab, unlocking the aspect ratio, and using a Preset. Alternatively, closing Keyshot and restarting it seems to fix it as well.

It's intermittent so I don't currently have a file I can share, but I'll try to get one for you and email it to you.

Seth