New FBX importer does not bring in images (textures)

[rod]

My work flow requires that I import FBX files into Keyshot to render. I was shocked when I first downloaded and tried version 2.2.42. The old 2.1 version imported all my FBX files without a hitch. 2.2.42 would not bring in any of my textures from the FBX file.

I was relieve to discover that I could use the advance tab and utilize the old FBX importer. Everything worked fine using it.

Please tell me that you are not looking at ditching the old method of FBX import in the future. Keyshot would then be almost worthless to me.

Thanks, Rod

[guest84672]

It's probably a bug. We will look into it.

[rod]

Thanks Thomas!

[KeyShot]

Could you try 2.2.45? We did make a few adjustments to the fbx importer.

-- Henrik

[rod]

I now have KS 2.2.65 and the default import still does not bring in my textures from the FBX file. The "Use Old Importers" under the Advanced tab still works perfectly. I will be glad to send you some of my FBX files if you need something to work with.
Thanks, Rod

[guest84672]

We just tested it and did not see any issues. Where did you put the textures? KeyShot will respect the path to the texture in the fbx file, or look into the folder where the fbx file is stored.