Cloud library keeps rejecting me...

[jhiker]

Is anyone else seeing this lately?
If I go to the cloud web page in a browser I can log in and out quite happily.
However, when I attempt to download anything I get another dialogue box asking me to login.
I enter exactly the same credentials as I did on the web page and I am rejected.
I don't know whether the problem is at my end or Keyshot's. I tried both MS Edge and Google Chrome with the same result.
I have both KS6 & KS7 installed at the moment - that shouldn't matter, should it?
Thanks.

[guest84672]

We have a fix for that comping in the new update.

[jhiker]

I am happy to say Niko at Luxion has sorted this.
He sent me a link to a couple of fresh DLLs which seems to have fixed the problem.