Objects not visible in render window

[Mike Munt]

Hi

I've recently upgraded from Keyshot 7 pro for ZBrush to the Keyshot 8 version.
I opened a KS7 project in KS 8 fine but I wanted to replace some geometry. I imported the parts via ZBrush to Keyshot bridge and whilst they did import they do not appear in the render window.
These parts are set to visible (eye icon on) as in the screen grab.

The old parts will still be viewable but not the new ones. The new parts are definitely in there as they do appear in geometry view.

Can anyone help?

P.S.
I'm using an iMac with latest OS.

[Rex]

Hi Mike,

Can you send the scene to rex@luxion.com via keyshot.wetransfer.com

[INNEO_MWo]

Check the scale of the parts and groups.

[mattjgerard]

I've had times when parts wouldn'd show up, usually turning everything off and using the right click in the viewport to "show all parts" reset everything.

[TGS808]

I had similar kind of issue but eventually somehow it got fixed so i think nothing too much to worry about.

Regards,
Shane.