[RESOLVED] Could not find texture (Error)

[Orhun Unal]

Hello,

I saved as my scene as .ksp after I was still working on my .bip file and I set up my settings when I tried to add render to queue I have received "Could not find texture (Error)" but I did not change location of my textures.After that I tried render directly without adding to queue it rendered. I have had this situation several times before. Why this happen often?

Thanks for your helps.

Windows 10 v1803
Keyshot 8.1 Pro

[Ian Reymond]

Hello Orhun Unal,

Thank you for your post.
Please update KeyShot to the latest version (8.2.80) and let me know if the issue persists.

Hello,

I saved as my scene as .ksp after I was still working on my .bip file and I set up my settings when I tried to add render to queue I have received "Could not find texture (Error)" but I did not change location of my textures.After that I tried render directly without adding to queue it rendered. I have had this situation several times before. Why this happen often?

Thanks for your helps.

Windows 10 v1803
Keyshot 8.1 Pro

[br3ttman]

I had the same problem.  I was working back and forth between my workstation and laptop, so I'd save out a KeyShot package to ensure I had all my texture files.  I found out that KeyShot was 'moving' my texture files into the package file, rather than 'copying' them.  As soon as I upgraded to 8.2.80 the problem went away.

[Ian Reymond]

br3ttj,

Thank you for following up.
I am glad to see that updating to the latest version fixed the issue for you.