Author Topic: hi there  (Read 5215 times)

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Offline sabissam

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hi there
« on: March 12, 2010, 12:15:45 pm »
why i can not purchase an update for KeyShot, every time i press the purchace button it takes forever. and then it doesn't open.
is there any other place i can put my purchase through?
please inform me!

guest84672

  • Guest
Re: hi there
« Reply #1 on: March 12, 2010, 12:46:49 pm »
Where are you located? [email protected] will get in touch with you shortly.
We will take care of you.

Thomas

Offline sabissam

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Re: hi there
« Reply #2 on: March 12, 2010, 01:00:25 pm »
i am at United Arab Emirates, sharjah city, my mobile is 00971504626986
i already bought the hypershot HD on Mac, and i want to upgrade to KeyShot pro.

thank you for your help


guest84672

  • Guest
Re: hi there
« Reply #3 on: March 12, 2010, 01:11:24 pm »
Thank you. Look for an e-mail from [email protected] in a few min.

Offline sabissam

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Re: hi there
« Reply #4 on: March 18, 2010, 01:20:46 pm »
server worked again.. and the purchase was done..waiting the licence, thanks for the help!

guest84672

  • Guest
Re: hi there
« Reply #5 on: March 18, 2010, 04:13:03 pm »
Please contact me directly if you haven't received the license by now.

Offline sabissam

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Re: hi there
« Reply #6 on: March 23, 2010, 07:33:21 am »
im working on the pro version, on mac osx 10.62
i can not use the render queue, as it is not adding the files that i want to render, can you help please.
the steps that im doing are:

compose the file, save then put in render the size i want then also save, then go to pro and add.
when going to view jobs, nothing is there, also when process jobs, no action is done.

thanks