Author Topic: Keyshot Creo plugin buttons not doing anything  (Read 2501 times)

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Offline soldes

Keyshot Creo plugin buttons not doing anything
« on: December 04, 2020, 01:57:50 am »
Hello,
I thought to re ask the question as previous subjects didn't give a real answer.
Just migrated my license from desktop to laptop
Installed Keyshot 10 and the Keyshot10_creo_1.0 plugin.
Protk.dat path correctly assigned in the config file, The app is running as seen in the Aux App box.
Tested in Creo 4,6 & 7 all with the same result
The keyshot10 tab is there, settings can be changed and I can esport to a bip. What I'm more interested in is the Render and update button. They do absolutely nothing anymore, aka Keyshot not launching. (it worked on my desktop with Keyshot 7 and Creo 4 up to 6)
Anyone experienced anything similar?
Tried with the plugin 8 but of course you need Keyshot8. I want to try and avoid uninstalling and installing versions just to get it to work.

Thank you,
Nick

Offline INNEO_MWo

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Re: Keyshot Creo plugin buttons not doing anything
« Reply #1 on: December 05, 2020, 12:16:55 am »
Use the KeyShot 9 plugin an export the bip files, that can be used in many versions of KeyShot (include 10!).

Offline ghanna24

Re: Keyshot Creo plugin buttons not doing anything
« Reply #2 on: May 11, 2021, 11:33:06 am »
I found after several months of investigation and open tickets, that our recent change of our Windows "Documents" folder moving to One Drive was the culprit! Move the resource folder somewhere local and change the registry entry:
Computer\HKEY_CURRENT_USER\SOFTWARE\Luxion\KeyShot 10
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Luxion\KeyShot 10

This finally worked for me.