HELP! New Keyshot Update not working on Mac Lion

[chippwalters]

When I try to open even a simple box made in SketchUp, it shows nothing, and when I drag the window larger, I see below image.

Attached is the simple file:

Please HELP. I've tried exporting as OBJ and I get the same. For some reason OLDER files open ok and display correctly.
I've tried both OPEN and IMPORT.

I am able to work find in KeyShot2-- but the same simple file doesn't work in KeyShot3.

Is there a way to ROLL BACK to a previous version of KeyShot 3?

[guest84672]

As mentioned in an e-mail to you, please make sure to use the list display in Finder when importing any file. There is a strange bug that causes KeyShot to freeze when using icon display mode (has always been there, btw).

[chippwalters]

Thanks (again) Thomas. I just switched to Mac so I didn't know about this strange bug. Wow, go figure!

[guest84672]

Yes - I know. Annoying. We are looking into it.

[Imz]

Holy Crap! Is that what's been going on?

I totally misunderstood your feedback to me- I was trying to hide the material previews inside KS3.

Man, if this works, I am stoked!!!!

[Imz]

So it seems to work!! Really glad I stumbled across this thread.

I have been having sooo much problem with that bug, and I couldn't figure out why sometimes I didn't have a problem, and sometimes I did.

Thanks!!