queue processing problem

Started by andreb, September 04, 2012, 11:11:55 AM

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andreb

Since I update Keyshot, I have the following problem:
I save the images in a folder as usual and the animation as well.
During the image creation, I can see all the images generated in the folder as usual but when the video is generated the images disappeared !
After the video is generated, a box open and say saved movie to the folder and then I have to click yes for the queue to continue.
This is very embarrassing, because (it wasn't like that before) I use to generate a batch of videos during the night and now it only generate one video at a time... software is waiting me to click on yes for every video.

Andr

Ruckus

Yikes - a bug like this would just about kill our operations.

Did you just update to 3.3.15?  (we are still at 3.2.32)

andreb

Yes, updated to 3.3.15 and started to have this problem, very embarrassing!
I don't care about saving the images, but my workflow is very slow right now...

KeyShot

It has been fixed. There will be a small update to 3.3 shortly.

andreb

Switched back to 3.2.36 and waiting for the fix, thanks.

iepling

HAS THIS BEEN FIXED?
I JUST LOST 20+ HOURS OF RENDERING. NOT GOOD FOR MY DEADLINE!
THIS IS A MASSIVE PROBLEM!
HOW DO I DOWNGRADE?
WHERE DID THE FILES GO?
I DO THIS OPERATION ALL THE TIME. NEVER HAD A PROBLEM.
VERY UPSET.