Typical turn around time for license request?

Started by tcast, September 05, 2012, 05:35:56 AM

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tcast

I installed 3.3 last night on my home pc and went to fire it up and find I needed to send off for another license file.

Would have been nice to have a warning about needing to do that.


Anyway.....How long does it take to get a new license file?

I sent one request off last night about 5:45pm(est) and one this morning, still haven't had a reply.   Isn't this an automated process or do you have people actually reading each license request?


I ask this because I was going to update my work pc today but don't want to get in a position where I can't use the program.


ETA: Just came in the e-mail.

So I guess the answer is about a day.

Dylan

The lads have to manually check the emails and reply, but they do it in good time considering how busy they are.