KeyShot 4 won't install on a Mac

Started by chippwalters, February 15, 2013, 03:09:32 PM

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chippwalters

 >:(
I've tried everything I can think of:


  • Downloaded multiple versions of the installer
  • Rebooted my Mac
  • contacted Support

And it just won't install. It quits about 50 percent through the install process. Support has been little help, with only 1 email asking me if I have ADMIN privs (OF COURSE!!!). Any ideas? Anyone?

Here's my Hardware Config:
  Model Name:   iMac
  Model Identifier:   iMac12,2
  Processor Name:   Intel Core i7
  Processor Speed:   3.4 GHz
  Number of Processors:   1
  Total Number of Cores:   4
  L2 Cache (per Core):   256 KB
  L3 Cache:   8 MB
  Memory:   16 GB
  Boot ROM Version:   IM121.0047.B1F
  SMC Version (system):   1.72f2

And software:
System Software Overview:

  System Version:   OS X 10.8.2 (12C60)
  Kernel Version:   Darwin 12.2.0

guest84672

We are running extensively on Macs here and have not seen this issue. Are you running out of disk space by any chance?

chippwalters

Fixed. Turned out the download link in the KeyShot Update email they sent me was the wrong download. Downloading directly from the web fixed it. Thanks, Bruno.