Network render failed

[cadjockey]

I setup my Network Render client to finish some jobs overnight, and it managed most of them but when I came in this morning I noticed that 6 had failed but I have no idea why? Is there a log file which details why it failed? The preview window log just says 'failed' annoyingly.

Rich

[Brandon Davis]

If you are on the  latest version of network rendering(4.1.13). Log files will be written to a /Logs directory on master and slave systems, unless otherwise specified in the KeyShot Network Configurator.

Default path:
Windows: C:\Users\Public\Documents\KeyShot 4 Network Resources\Logs
OS X: /Library/Application Support/KeyShot4NetworkResources/Logs

You should review the latest log files on the master system. Log files are titled either render_master or render_slave followed by the date it was last written to. If the log file is hard to interpret, go ahead and zip and attach the latest render_master log file to this thread.

[cadjockey]

thanks, I'll check it out.

Rich

[cadjockey]

OK, I found the log file, apparently it failed because it hadn't extracted the files and the .bip file was not present? I sent them all from the slave using 'send to network'
Any idea why ?

Rich

Code Select Expand

[tt][sup][sub]
[II] TileThread finished
[II] Job:: DALI DONE!
[II] Job:: Cleanup done!
[II] Detecting format
[II] Rendering done, packing result
[II] Send clean job to: 345052086272
[II] Send clean job to: 203178705670436
[II] Job done
[II] Job::save() (kind: 0 )
[II] Connected Queues notified that the job is done
[II] Job not expanded: "LX10: 103, 1095403079797, rich, RND_LAPTOP, Ready, Image"
[II] Job::save() (kind: 0 )
[EE] TileJob: Could not find a .bip or a .ext!
[II] Job failed
[II] Job::save() (kind: 0 )
[II] Connected Queues notified that the job is done
[II] Job not expanded: "LX10: 104, 1095403079797, rich, RND_LAPTOP, Ready, Image"
[II] Job::save() (kind: 0 )
[EE] TileJob: Could not find a .bip or a .ext!
[II] Job failed
[II] Job::save() (kind: 0 )
[II] Connected Queues notified that the job is done
[II] Job not expanded: "LX10: 105, 1095403079797, rich, RND_LAPTOP, Ready, Image"
[II] Job::save() (kind: 0 )
[EE] TileJob: Could not find a .bip or a .ext!
[II] Job failed
[II] Job::save() (kind: 0 )
[II] Connected Queues notified that the job is done
[II] Job not expanded: "LX10: 106, 1095403079797, rich, RND_LAPTOP, Ready, Image"
[II] Job::save() (kind: 0 )
[EE] TileJob: Could not find a .bip or a .ext!
[II] Job failed
[II] Job::save() (kind: 0 )
[II] Connected Queues notified that the job is done [/sub][/sup][/tt]

[Brandon Davis]

Was the job sent from KeyShot 4.1.35? Is the .bip file opened from a network drive? Or is it stored on the local machine from where the job was sent from?

[cadjockey]

Was the job sent from KeyShot 4.1.35?

Yes

Is the .bip file opened from a network drive?Or is it stored on the local machine from where the job was sent from?

Yes it was on the network via a mapped drive. I've also got offline files enabled as its a laptop


Rich

[cadjockey]

just a further note to help track it down.  It only seems to happen if I queue up a lot of jobs on my machine and then send them all on mass to the network client. I noticed it because it seemed to get confused and marked some jobs as VR jobs with a single frame, rather than images. (The queue had mixed images and VR jobs when it was sent)
If I send the jobs individually I haven't had it fail yet.

Rich