Keyshot Web Viewer not available - bug or subscription limitation?

Started by jerthies, February 10, 2022, 07:04:49 AM

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jerthies

Hi!

I'd like to try using the web viewer - but the option to upload my file is grayed out in the file menu.
Do you need one of the new subscriptions to use this?
I'm a pro user with an up-to-date maintenance contract.

Thanks!
Jer

DerekCicero

Yes, it requires a KeyShot 11 Subscription and a KeyShot Web Subscription b/c it uses the back-end cloud licensing system to manage the upload / sharing process.

ATM this is not available via the Trial system. We are working on it.

Seth Richardson

Quote from: DerekCicero on February 10, 2022, 01:14:01 PM
Yes, it requires a KeyShot 11 Subscription and a KeyShot Web Subscription b/c it uses the back-end cloud licensing system to manage the upload / sharing process.

ATM this is not available via the Trial system. We are working on it.

Also doesn't work for floating licenses.

DerekCicero