Keyshot Web Viewer not available - bug or subscription limitation?

[jerthies]

Hi!

I'd like to try using the web viewer - but the option to upload my file is grayed out in the file menu.
Do you need one of the new subscriptions to use this?
I'm a pro user with an up-to-date maintenance contract.

Thanks!
Jer

[DerekCicero]

Yes, it requires a KeyShot 11 Subscription and a KeyShot Web Subscription b/c it uses the back-end cloud licensing system to manage the upload / sharing process.

ATM this is not available via the Trial system. We are working on it.

[Seth Richardson]

Yes, it requires a KeyShot 11 Subscription and a KeyShot Web Subscription b/c it uses the back-end cloud licensing system to manage the upload / sharing process.

ATM this is not available via the Trial system. We are working on it.

Also doesn't work for floating licenses.

[DerekCicero]

Correct. It only works for Subscription.