KeyShot 9 Mac installation issues

[zachraven]

Hi,

KeyShot 9 on the mac seems to be hanging during the migration assistant part of the installation. Trying to update my 8 pro version. Tried unchecking both boxes, and still nothing works.

[zachraven]

A installation using the full installer seems to have worked.

[Justin A]

 Hello Zachraven,

I am glad you where able to get this issue resolved.  Whenever there is a need to update or download a newer version of the software it is always better to use the full installer versus the update.  It will ensure all necessary files are downloaded for optimal performance.

If you are still having issue please feel free to reach us at Support@luxion.com

Thank you,
Justin