Bug and Crash Archive

This forum channel is being retired

Started by DerekCicero

Replies: 0
Views: 4,445

February 12, 2020, 03:55:04 PM
by DerekCicero

How to report bugs and crashes (please read prior to posting)

Started by Bruno F

Replies: 0
Views: 6,835

April 15, 2019, 04:15:18 PM
by Bruno F

BUG: KeyShot Viewer 9.2.36

Started by Don Cheke

Replies: 0
Views: 10,210

February 28, 2020, 08:21:51 AM
by Don Cheke

Migrating materials, frozen "checking for material updates" - corrupts install.

Started by alb.abra

Replies: 3
Views: 5,663

February 28, 2020, 07:35:53 AM
by mattjgerard

NW Renderer 9.1.98 instant crash on workers (W10 1909 x64)

Started by Mario Stockinger

Replies: 6
Views: 5,611

February 23, 2020, 09:47:35 PM
by Mario Stockinger

NR studio name through queue broken

Started by andy.engelkemier

Replies: 0
Views: 4,298

February 19, 2020, 12:06:12 PM
by andy.engelkemier

9.0 to 9.1.98 Discrepancy in droplets (non-caustics)

Started by DMerz III

Replies: 4
Views: 4,796

February 17, 2020, 09:09:58 AM
by DMerz III

problems mapping/position mouse

Started by rembem

Replies: 1
Views: 4,331

February 12, 2020, 06:47:09 AM
by mattjgerard

Fuzz issues when generating new model sets

Started by riddickuliss

Replies: 0
Views: 4,478

February 06, 2020, 10:07:50 AM
by riddickuliss

Bad keyshot display/render of Fillet/curved objects/Rhino

Started by rasha

Replies: 1
Views: 4,053

January 30, 2020, 05:35:59 AM
by Sune

CREO Plugin not sending data to Keyshot 9

Started by theAVator

Replies: 14
Views: 7,238

January 24, 2020, 04:08:59 AM
by ffabian

Setting to pause when sending jobs to Network Render has no effect

Started by julienstockwell

Replies: 3
Views: 4,427

January 15, 2020, 11:53:51 PM
by Sune

Workspaces on dual monitor

Started by Eric Summers

Replies: 5
Views: 5,053

January 15, 2020, 02:40:46 PM
by Furniture_Guy

Error: 'Could not find job file for archiving - Aborting local job'

Started by willchocks7

Replies: 0
Views: 4,041

January 13, 2020, 05:25:49 PM
by willchocks7

KS 9.0 crash only with older KS 7.0 Files

Started by Arcaik81

Replies: 0
Views: 3,987

January 10, 2020, 07:04:41 AM
by Arcaik81

Problem with displacement

Started by Seghier

Replies: 2
Views: 4,258

January 08, 2020, 02:35:26 PM
by Seghier

Geometry tools window zoom direction

Started by Eric Summers

Replies: 3
Views: 4,369

January 07, 2020, 06:20:42 AM
by mattjgerard

[RESOLVED] Memory crush and hide all geometry

Started by DEVS

Replies: 2
Views: 4,871

January 04, 2020, 06:31:59 AM
by DEVS

Unable to use Keyshot fluently

Started by nachoriesco

Replies: 0
Views: 3,807

December 19, 2019, 02:57:24 PM
by nachoriesco

Crashing on render

Started by Paul Lang

Replies: 3
Views: 5,688

December 17, 2019, 11:59:00 AM
by INNEO_MWo

Ongoing SolidWorks to Keyshot issues

Started by quigley

Replies: 0
Views: 4,634

December 04, 2019, 03:45:09 AM
by quigley

[RESOLVED] Invisible Surfaces?

Started by Power971

Replies: 11
Views: 8,708

November 22, 2019, 02:39:23 PM
by Power971

KeyShot9 for Mac: Issues with workspaces on multi-display setup

Started by monson67

Replies: 1
Views: 4,340

November 15, 2019, 11:48:46 AM
by monson67

Camera Crash In LiveLink

Started by patipati

Replies: 1
Views: 4,296

November 15, 2019, 06:30:55 AM
by Sune

KeyShot 9 Mac installation issues

Started by zachraven

Replies: 2
Views: 4,935

November 12, 2019, 12:47:10 PM
by Justin A

Keyshot 7 Not Opening SolidWorks Files

Started by degruch

Replies: 5
Views: 8,988

November 07, 2019, 04:05:57 AM
by degruch

[RESOLVED] stutter and lag if cpu usage is set to 100%

Started by keiichi77

Replies: 2
Views: 6,696

October 28, 2019, 03:51:40 PM
by Justin A

Enviroment change after save the file.

Started by FulvioStats

Replies: 4
Views: 4,539

October 28, 2019, 03:50:58 PM
by Justin A

[RESOLVED]Animation render problems

Started by bdochia

Replies: 6
Views: 10,243

October 28, 2019, 03:49:34 PM
by Justin A

[RESOLVED] FBX Export Transforms

Started by Eugen Fetsch

Replies: 6
Views: 7,060

October 28, 2019, 03:48:38 PM
by Justin A

[RESOLVED]Out of memory error with large image texture

Started by Ryan Day

Replies: 4
Views: 12,149

October 28, 2019, 03:47:22 PM
by Justin A

[RESOLVED]Clown pass as PNG instead of EXR

Started by Eugen Fetsch

Replies: 2
Views: 4,643

October 28, 2019, 03:46:17 PM
by Justin A

[RESOLVED] Keyshot 8 crashing on all my Windows 10 computers

Started by rightmirem

Replies: 2
Views: 8,197

October 28, 2019, 03:45:37 PM
by Justin A

[RESOLVED] pivot bug

Started by andy.engelkemier

Replies: 3
Views: 4,670

October 28, 2019, 03:43:52 PM
by Justin A

[RESOLVED] Caustics dark region

Started by daekkyn

Replies: 3
Views: 4,381

October 28, 2019, 03:43:03 PM
by Justin A

Poliigon materials and Pantone colors not showing in the KeyShot 8 Library

Started by erich

Replies: 2
Views: 4,599

August 22, 2019, 04:16:32 PM
by Bruno F

[RESOLVED] Crash on save

Started by Nicklas Holmgren

Replies: 1
Views: 4,427

August 21, 2019, 02:27:10 AM
by Nicklas Holmgren

hiding and unhiding geometry affects model material

Started by alexalexalex

Replies: 1
Views: 4,339

August 13, 2019, 11:21:27 AM
by Francisco

Environment Size Changes when Updating Keyshot Instance

Started by Sven

Replies: 2
Views: 5,528

August 12, 2019, 03:50:27 PM
by Francisco

False frames with Cutaway material

Started by germannick

Replies: 3
Views: 7,449

August 12, 2019, 02:07:51 PM
by Bruno F

Config.win problem after Windows 10 update

Started by Robert1265

Replies: 2
Views: 6,093

August 06, 2019, 03:39:27 PM
by Francisco

Cutaway Issues: (Fade Interference and ghost lines)

Started by Ryan Day

Replies: 4
Views: 6,758

July 24, 2019, 01:34:43 PM
by Ryan Day

NR 8.2.98 Interior mode and Region render bug

Started by DMerz III

Replies: 1
Views: 4,973

July 17, 2019, 04:59:17 PM
by Bruno F

Network Rendering Large Job Bottleneck Frames

Started by Brouwers

Replies: 3
Views: 4,879

July 15, 2019, 11:26:55 AM
by Bruno F

[KNOWN ISSUE] KS8 crashes when editing Mat Graph

Started by HaroldL

Replies: 1
Views: 4,556

July 15, 2019, 11:25:04 AM
by Bruno F

[RESOLVED] Shadow problem. Full shadow before fade animation completed

Started by jayfade

Replies: 2
Views: 5,371

July 12, 2019, 06:43:46 AM
by theAVator

Rounded edges issue with .3dm files

Started by germannick

Replies: 2
Views: 4,820

June 26, 2019, 11:00:54 PM
by germannick

Previewing label before connected to Surface Node causes crash

Started by mattjgerard

Replies: 4
Views: 5,645

June 13, 2019, 03:43:33 PM
by Bruno F

[KNOWN ISSUE] KS 8 Color picker no longer works on second monitor

Started by alexalexalex

Replies: 1
Views: 5,445

June 03, 2019, 03:52:59 PM
by Ian Reymond

NR 8.2.98 Interior mode and Region render bug

Started by DMerz III

Replies: 1
Views: 5,083

June 03, 2019, 02:07:08 PM
by Bruno F

Keyshot hangs when importing another BIP

Started by theAVator

Replies: 6
Views: 6,958

May 29, 2019, 05:40:53 AM
by theAVator

[KNOWN ISSUE] KeyShot not starting/saving properly after May '19 Windows Update

Started by Francisco

Replies: 0
Views: 4,950

May 16, 2019, 04:32:53 PM
by Francisco

[RESOLVED] Match Perspective Hangs

Started by raglo

Replies: 2
Views: 5,079

May 16, 2019, 11:24:28 AM
by Bruno F

[KNOWN ISSUE] Scattering Medium shading issues

Started by Eugen Fetsch

Replies: 2
Views: 5,114

May 16, 2019, 11:21:47 AM
by Bruno F

[RESOLVED] KeyShot Content installer doesn't work.

Started by HaroldL

Replies: 3
Views: 5,337

May 14, 2019, 07:05:20 AM
by Ian Reymond

In a large kesyhot file if you alt click a camera , Keyshot crashes

Started by alexalexalex

Replies: 1
Views: 4,661

May 08, 2019, 11:10:50 AM
by Bruno F

KEYSHOT 7

Started by SpaceMonkey

Replies: 2
Views: 5,318

May 02, 2019, 01:35:20 PM
by Ian Reymond

[RESOLVED] keyshot crash

Started by nagelibre

Replies: 7
Views: 7,685

April 19, 2019, 08:58:11 AM
by Ian Reymond

[RESOLVED] SolidWorks plugin crashing SolidWorks

Started by Speedster

Replies: 2
Views: 5,782

April 17, 2019, 04:02:20 PM
by Bruno F

[KNOWN ISSUE] Crash when trying to color preview label material

Started by Eric Summers

Replies: 5
Views: 6,489

April 17, 2019, 03:42:59 PM
by Bruno F